Tu carrito esta vacio.
Agotado
b'Miriam Firth'
b'Service Encounters in Tourism, Events and Hospitality'
b'Staff Perspectives'
b'Channel View Publications'
Libro disponible en 5 dias hábiles.
b'This book offers insights into the demands made...
Paga con:
Recibí tu entrega en 48 - 72 horas.
Libro disponible en 5 dias hábiles.
b'This book offers insights into the demands made on staff in service encounters in tourism, events and hospitality roles. It hinges upon storied incidents offered by workers about which the reader can reflect and apply theoretical knowledge. Each chapter includes learning objectives, questions and summaries.'
I agree to the terms of service