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b"Managing people is one of the toughest parts of any job, but it's also the key to lasting success.How to Manage People is your essential guide to leading teams with confidence, motivation and trust. Learn how to communicate clearly, delegate effectively and build engagement that drives performance. You'll discover how to handle conflict, reward success and bring out the best in every individual, wherever they work.Written by bestselling author and management expert Michael Armstrong, this updated edition is packed with practical exercises, templates and proven techniques to help you become a more capable, confident and inspiring manager."